Returns & Exchanges
Kill Crew is dedicated to your satisfaction and mental health journey; we offer a 30-day window for returns and exchanges on all unworn, unwashed athletic gear with original tags attached.
Return Process
- 1.Initiate the Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Prepare Your Package
Securely pack your items in their original packaging and attach the prepaid shipping label provided through the portal.
- 3.Ship It Back
Drop off your package at any authorized carrier location; we recommend obtaining a receipt for your tracking records.
- 4.Processing and Refund
Once our warehouse inspects the items, we will process your refund or ship your exchange within 5-7 business days.